Privacy Policy

Effective Date: May 30, 2025

At IQGen, LLC, we deeply respect and protect your personal privacy. This Privacy Policy details the types of information we collect, the purposes for which we use it, how we share it, and the safeguards we implement to protect it. When you use our platform, you trust us with sensitive personal, financial, and property-related data, and we are committed to honoring that trust.

Information We Collect

We collect personally identifiable information including your full name, residential and mailing address, telephone number, email address, date of birth, and Social Security Number. In the context of financing applications, we also collect financial data such as your income, employment history, credit score, debt obligations, and details about your property's energy usage. We may collect additional information about your property, including utility provider, meter number, and proposed solar system configuration. Technical data collected may include IP addresses, browser types, device identifiers, and user interactions with the platform.

How We Use Your Information

This information is used primarily to process and evaluate your financing applications and to share relevant information with our network of financial partners who provide loan origination, underwriting, and servicing. We may also use the data to verify your identity, comply with legal requirements, and improve the functionality and security of our services. IQGen, LLC does not and will not sell your personal information to any third parties under any circumstances.

Data Sharing

Your personal data may be shared with vetted third parties, including financial institutions for credit evaluation, solar installers for coordination and validation of project scopes, and regulatory authorities as required by law. In addition, we use reputable third-party service providers for data hosting, cybersecurity, analytics, and customer support. These service providers are contractually obligated to adhere to strict data protection standards.

Data Retention and Security

We retain your data only for as long as necessary to fulfill the services described herein or as required by law. This retention period may extend beyond the end of your use of the platform in order to satisfy tax, legal, accounting, or regulatory obligations. We employ best-practice security protocols including SSL encryption, two-factor authentication, role-based data access, and regular penetration testing to ensure that your data remains protected.

Cookies and Tracking

The platform uses cookies and similar tracking technologies to enhance your user experience, remember your preferences, monitor platform performance, and personalize content. You may control the use of cookies through your browser settings; however, disabling cookies may limit access to certain features or services.

Your Rights

You retain control over your personal information. You may request access to or correction of your personal data, object to or restrict certain types of processing, and request deletion of your information. You also have the right to opt out of marketing communications at any time. Requests should be submitted to our Data Privacy Officer at info@iqgen.energy.

Children's Privacy

Please note that our platform is not intended for individuals under the age of 18. We do not knowingly collect or solicit data from minors. If we become aware that data from anyone under 18 has been collected, we will take immediate steps to delete it.

Third-Party Links

Our platform may contain links to external websites or services not operated by IQGen, LLC. This Privacy Policy does not apply to those third-party platforms, and we encourage you to review their privacy practices separately.

Policy Updates

IQGen, LLC reserves the right to modify this Privacy Policy at any time. Substantial changes will be communicated through platform alerts or by direct notification. By continuing to use our platform after such updates, you acknowledge and accept the revised Privacy Policy.

Contact

For all privacy-related inquiries, including data requests and security concerns, please contact IQGen, LLC at 8 The Green, Suite B, Dover, DE 19901, or via email at info@iqgen.energy.